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ENGINEERS' PORTAL

RECALL - SERVICE NOTICE 13th December 2007
This Service Notice follows on from our Service Notice of 30th November 2007.

Following instances of a small number of Merlin Generators catching fire, detailed
investigations have been carried out. It is concluded that the fires were caused by a
combination of exhaust system fires caused by coking of the exhaust, coupled with the
insulating material in the Generator canopy being contaminated with diesel following
improper refuelling methods.

Investigations also revealed that on a small number of units, there was evidence of
leakage from the fuel tank connections, indicating a failure to comply with the
Maintenance Instruction Schedule.

Based on our investigations and in view of the potential health and safety issue raised,
we are recalling all Merlin Generators and Welders so as to allow a full investigation of
each unit and, if deemed necessary, allow us to replace or remove the insulation
material.

We will be contacting buyers in due course to make arrangements for the return of these
Generators. Pending the above, our advice remains that the Generators should not be
used.

An opportunity has been taken to revise our instruction manual for these Generators to
better emphasise the importance of correct refuelling methods and the importance of
correct maintenance of Generators, particularly when being used on low load conditions.
Revised instructions will be included with each generator upon its return to you.

Yours Sincerely

Bryan Harris
Managing Director

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