Peace of mind is a wonderful thing for network operators. Unfortunately emergencies do happen. HGI offer the complete backup service with GSM telemetry on field units. Faults can be diagnosed without the need for costly and time consuming engineer visits to sites.

HGI found in over 95% of all cases the site power can be restored in an emergency within minutes via GSM dial up to the generator. The system is based on a GSM text alert system which is monitored 24hrs a day by trained personnel. As soon as a warning is received the unit can be dialed up to ensure constant coverage of the site. In some cases HGI are aware of a power problem on site before the network operators! In worst case scenarios HGI have engineers covering the UK, - including off shore islands - who can promptly respond to emergencies 24 hours a day, 7 days a week, 365 days of the year.